Shipping and Returns
Shipping & returns
Les Petits Chapelais is committed to fulfill your request at best level.
LPC is aware of the gravity of the global warming and wants to help reduce the disaster on our environment, so our children will still live in a beautiful place!
Therefore, reducing the effects of intense shipping networks is a priority. To that extent, make sure to contact us in advance with any question of sizes, material, or style, so we can please you right away and eliminate the necessity for returns!
However, If you are not satisfied with your purchase, you may send it back for an exchange or a credit within 14 days as long as it is in perfect condition, i.e. items are unworn, undamaged, unwashed and the tags are still attached.
We reserve the right to deny credits if the returned merchandise does not meet our return policy requirements. The shipping costs for returns are paid by the costumer. We are not responsible for missing or lost packages.
Please use UPS for returns to the store address. Once received we will proceed to exchange or credit within 4 days.
Store credit is valid for 1 year from the issued date. The credit can only be used on regular-priced items. Sale items are exempt. Please keep the original store credit.
Sale merchandise is Final Sale. No exchanges or returns will be accepted.
Returned items from a previous season will not be accepted
all purchase must be sent by UPS
for 2nd day, overnight, and overseas shipping, please contact us
Les Petits Chapelais is not responsible for delays in shipping or delivery due to force of nature or other uncontrollable events
sales taxes and shipping are calculated within your purchase
We do not sell or share any customer information with third parties. Our online security provides your order with maximum security and privacy.